John Gallagher

Archive for the ‘Continuous Improvement’ Category
4 lessons learned about ATTITUDE
January 30th, 2010 by John Gallagher 3 Comments3 Simple Questions to ask in preparing for 2010
December 31st, 2009 by John Gallagher No CommentsAs 2009 comes down to the wire, I hope that you have had a chance to reflect on the past year. I have enjoyed reading some other blogs about preparing for 2010 so I felt compelled to share my own preparation techniques. This technique doesn’t just work for New Year’s goals or resolutions, but solving many problems you may face. This is a tool introduced to me by my coach, Raymond Gleason of Building Champions.
To achieve the new goals you set, I ask myself the following 3 questions, in this order:
1) What do I need to KEEP doing? – What are those things that you have done that have worked? Be as specific as you can.
2) What do I need to START doing? – Maybe there is something missing from your process that you need to add. Again, be specific. If you have a goal to lse weight, it doesn’t help to say that “I need to start eating better.” It might be better to say: “I need to start packing my lunch three days a week to reduce fast food intake.”
3) What do I need to STOP doing? – Maybe the most important question to answer. Because we only have 24 hours in a day, if we want to START doing things and don’t STOP doing things, then we will become overwhelmed and likely not succeed. Our KEEPs will suffer and our STARTs will be ineffective. So, what are those things you need to STOP doing (even though they may be good things) so that you can achieve your goals. The Law of Sacrifice says it best: “You have to give up (STOP) to go up (Achieve goals)”
KEEP, START, STOP – It really is simple…and effective.
So, what are you going to KEEP, START, and STOP doing to go higher in 2010?
I wish you all the best in 2010. I hope that this blog continues to add value to your life.
Is Social Media a 'Fad'?
August 30th, 2009 by John Gallagher No CommentsI saw this video posted on another blog recently and wanted to share. If you have just 4 minutes, it is a GREAT snapshot of the impact of social media on our lives. I was really shocked by the data on how LONG it took for TV & Radio to gain an audience of 50 million users, compared to Facebook. Astounding.
Are you currently involved in ‘Social Media’? If not, why not? Top reasons I have heard folks tell me why they are not:
1) Don’t have time for it (250 million users of Facebook have the same number of hours in a day that you do!)
2) I don’t want to put my personal info out there – Especially in Customer Service, the question is if you are not putting it out there, who is?)
3) It’s too confusing to use – YouTube has over 100,000,000 videos(found this out in THIS video). Go there and search for How To ___________. You are sure to find it. Then, you don’t have to ‘embarrass’ yourself and ask someone how!
If you area involved in Social Media, are you connected with me? If not, why not? Just click on the links at the side of this Blog post. I would love to stay connected with you.
Book review – Duct Tape Marketing
August 17th, 2009 by John Gallagher No CommentsRecently, I completed the book Duct Tape Marketing by John Jantsch. It was a gift from a friend that I received about 4 years ago and really have just gotten around to reading it. I wish I would have read it three years ago when I made the choice to enter in to the real estate business.
This book is chalked full of pragmatic tips for putting together a marketing ‘system’ for your small business. I filled the front and back inside bindings with notes and ideas as they popped into my head while reading the pages.
I appreciated the author’s definition of Marketing:



